Pet food, accessories, grooming and health products stored, picked and shipped from our Sheffield warehouse, with batch and date control where it matters and same-day dispatch.

Cloud9 is a UK third-party fulfilment company based in Sheffield. We store your pet stock, then pick, pack and dispatch orders as they come in. Pet brands rarely sell one thing. A single order might be a bag of food, a toy, a grooming kit or a tub of supplements, and the health and grooming lines need batch and date control that the toys do not. We handle the whole range from one warehouse, so you are not splitting your stock across suppliers.
Dry and wet food and treats stored with batch and date control, picked in date order and shipped to your customers or as a subscription. See our pet food page for the detail.
Leads, bowls, beds, toys and everyday supplies handled at volume, with kitting for bundles and multi-buys.
Shampoos, including medicated shampoos, wipes, dental and coat care, picked, packed and shipped cleanly.
Pet vitamins, supplements and general-sale health products, stored with the same batch and date control as our human supplement lines.
Pet supplements, treats and medicated grooming products are not the same as toys. They carry batch numbers and dates, and some need to go out in date order. We track batch and expiry at SKU level on those lines and rotate stock so the oldest goes first, the same way we handle human supplements. We store and ship general-sale pet health, supplement and grooming products. Prescription veterinary medicines sit outside what we cover.
Set it up once and it runs. Here is what happens from the day your stock arrives to the orders going out.
We agree how your products are handled and packed, and document it so every order is done the same way.
Your store connects to our system and your stock arrives at our Sheffield warehouse, counted in and ready to pick.
Orders are picked, packed and dispatched, same day when placed before the 2pm cut-off.
You track stock, orders and returns live on your dashboard, and we refine the process as you grow.
The questions pet brands ask us most
Next steps
Tell us about your pet range and we will build your fulfilment plan. A short call is enough for us to say how we would handle it and what it would cost.