Cookies on this site

We use cookies to see how the site's used and to make it better. You can accept all of them, reject the non-essential ones, or choose what you're happy with. The essential cookies stay on because the site needs them to work. See our cookie policy.

Fulfilment for pet food, supplies and health brands

Pet food, accessories, grooming and health products stored, picked and shipped from our Sheffield warehouse, with batch and date control where it matters and same-day dispatch.

5.0 · 25 reviews

Pet fulfilment, across your whole range

Cloud9 is a UK third-party fulfilment company based in Sheffield. We store your pet stock, then pick, pack and dispatch orders as they come in. Pet brands rarely sell one thing. A single order might be a bag of food, a toy, a grooming kit or a tub of supplements, and the health and grooming lines need batch and date control that the toys do not. We handle the whole range from one warehouse, so you are not splitting your stock across suppliers.

  • Same-day dispatch on orders placed before 2pm on a working day.
  • Batch and expiry tracked at SKU level on supplements, treats and health lines.
  • Pet food, accessories, toys, grooming and health products handled from one warehouse.
  • Kitting for subscription boxes, bundles and multi-buys, assembled in the warehouse.
  • Integrates with Shopify, WooCommerce, Amazon and the other major platforms and marketplaces.
  • Delivered by the major UK carriers, with tracking passed back to your store.
  • New and small brands get the same attention as large ones.

Pet food, supplies, grooming and health we handle

Pet food & treats

Dry and wet food and treats stored with batch and date control, picked in date order and shipped to your customers or as a subscription. See our pet food page for the detail.

Accessories & toys

Leads, bowls, beds, toys and everyday supplies handled at volume, with kitting for bundles and multi-buys.

Grooming & hygiene

Shampoos, including medicated shampoos, wipes, dental and coat care, picked, packed and shipped cleanly.

Health & supplements

Pet vitamins, supplements and general-sale health products, stored with the same batch and date control as our human supplement lines.

Handling pet health and grooming lines

Pet supplements, treats and medicated grooming products are not the same as toys. They carry batch numbers and dates, and some need to go out in date order. We track batch and expiry at SKU level on those lines and rotate stock so the oldest goes first, the same way we handle human supplements. We store and ship general-sale pet health, supplement and grooming products. Prescription veterinary medicines sit outside what we cover.

5.0
5 stars from our happy customers used in the testimonials
from 25 reviews
Founder-led, not outsourced
Your stock treated like our own
A real person, not a ticket queue
How it works

From your stock to your customer's door

Set it up once and it runs. Here is what happens from the day your stock arrives to the orders going out.

01

We set the process

We agree how your products are handled and packed, and document it so every order is done the same way.

02

Stock booked in

Your store connects to our system and your stock arrives at our Sheffield warehouse, counted in and ready to pick.

03

Picked and shipped

Orders are picked, packed and dispatched, same day when placed before the 2pm cut-off.

04

Watch it live

You track stock, orders and returns live on your dashboard, and we refine the process as you grow.

QUESTIONS WORTH ASKING

Frequently Asked Questions

The questions pet brands ask us most

Can you handle my whole pet range from one warehouse?
Yes. Food, accessories, toys, grooming and health products are all handled from our Sheffield warehouse, so you are not splitting stock across suppliers.
Do you track batch and expiry on pet food and supplements?
Yes. Food, treats, supplements and medicated grooming lines are tracked by batch and date at SKU level, and picked in date order so nothing goes out close to its date.
What is your same-day dispatch cut-off?
Orders placed before 2pm on a working day are dispatched the same day.
Can you pack pet subscription boxes?
Yes. We build subscription boxes and multi-product bundles in the warehouse, assembled to a set recipe so every box is the same, and shipped on your schedule.
Do you handle pet medicines?
We store and ship general-sale pet health products, supplements and medicated grooming lines. Prescription veterinary medicines sit outside what we cover, as those need a licensed distributor.
Is there a minimum order volume?
There's no hard minimum to get started. Our standard guideline is around five orders a week for each pallet space your stock uses, so it scales with the room you take up rather than a flat number. New brands also get a 90-day exemption while you find your feet, so being small or just launching is never a barrier.

Next steps

Tell us what you sell

Tell us about your pet range and we will build your fulfilment plan. A short call is enough for us to say how we would handle it and what it would cost.