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Kit building and assembly, done by hand and done right

We build the orders that are more than a single pick: subscription boxes, multipacks, retail bundles, influencer and PR packs, campaign rewards. Each one assembled to your spec in our Sheffield warehouse, checked by a person, and shipped with the rest of your orders.

5.0 · 25 reviews

The hands-on work automated warehouses skip

Cloud9 is a UK third-party fulfilment company based in Sheffield. Kitting and assembly is the work that does not fit a single-item pick: components combined into one unit, built the same way every time, checked before it ships. A machine rushes it or refuses it; we are set up to do it by hand, properly, as core work rather than an exception. Whether it is a monthly subscription box, a retail bundle or a campaign reward, you send the spec and we build to it.

  • Kitting, bundling and on-site assembly, all handled in-house at our Sheffield warehouse.
  • Every unit built to your spec, the same way each time, so the first kit and the last are identical.
  • Kitting and bundling quoted as their own line, so you see exactly what the assembly costs.
  • Same-day dispatch before 2pm on a working day, once your kits are built and orders are flowing.
  • If a packing error is ours, we cover 100% of the cost to pick, pack and reship the correct kit.
  • A named account contact plus tracked tickets, so nothing slips.
  • Integrates with Shopify, WooCommerce, eBay, Etsy, Wix and Amazon, so orders reach us automatically.
  • No hard minimum. Around five orders a week per pallet space you use, and new brands get 90 days to ramp up.
WHAT WE BUILD

The kits and bundles we assemble

Subscription boxes

Monthly boxes built to a set spec so every subscriber gets the same box, packed and shipped on schedule. When the contents change, you send the new spec and we build to it.

Multipacks & bundles

Several products combined into one sellable unit: starter kits, gift sets, value multipacks. Assembled, checked and held ready to ship as a single SKU.

Retail-ready & display packs

Packs built to a retailer's spec, so stock heading into a shop arrives collated and presented the way the retailer needs it.

Campaign, reward & PR packs

Kickstarter reward tiers, influencer drops, promotional and sponsor packs, each assembled to spec and sent out on time for a launch or campaign date.

HOW IT WORKS

How our kit building works

01

You send the spec and the stock

Tell us exactly what goes in the kit and how it is laid out, and send us your components. We receive and check everything in, so we start from an accurate stock position. A full count, a sample service and batch/expiry management are available as options.

02

We agree the build with you

We confirm the layout, packing and finish with you before we run the full quantity, so the first kit off the line is the one you signed off, not a surprise.

03

We assemble to spec, and check every unit

Each kit is built the same way against your spec, with a checking stage so a missing insert or a wrong variant is caught before it ships, not after a customer

04

Same-day dispatch, with live visibility

Once you are live, orders placed before 2pm on a working day go out the same day, tracked, with your stock and orders visible in your dashboard.

5.0
5 stars from our happy customers used in the testimonials
from 25 reviews
Founder-led, not outsourced
Your stock treated like our own
A real person, not a ticket queue
QUESTIONS WORTH ASKING

Kit building and assembly questions, answered

Do you charge separately for kitting?
Kitting and bundling are quoted as their own line in your price, so you can see exactly what the assembly work costs instead of it being buried in a flat rate. What it comes to depends on how many components go into each kit and how involved the build is, which is one of the things a first call sorts out.
Can you assemble bundles, multipacks and subscription boxes?
Yes. Bundles, multipacks, subscription boxes, retail-ready packs and campaign or reward packs are all built in-house. You give us the spec and we assemble each unit the same way every time.
Will every kit go out identical?
Yes. We build to a set spec, so a kit is the same from the first unit to the last. If the contents change month to month, like a subscription box, you send the new spec and we build to that.
What is your same-day dispatch cut-off?
Orders placed before 2pm on a working day are dispatched the same day, once the kits are built and your orders are flowing.
What happens if a kit is packed or shipped wrong?
If the error is ours, we own it. We cover 100% of the cost to pick, pack and reship the correct kit, so you are never out of pocket for a mistake we made.
GET A QUOTE

Tell us what your kit is made of

Tell us what goes in the kit and how many you ship, and we will build the assembly plan and tell you what it costs. If we are not the right fit for you yet, we will say so.

Your enquiry goes straight to our UK team. We don't outsource sales or support.
Honest advice, even if Cloud9 isn't the right fit for you.
No hard sell, no pressure, no obligation.
Prefer to talk now?
0114 551 4900
Mon - Fri 9am - 5pm