Orders dispatched under your brand, and mixed models across D2C, marketplace and wholesale, all run from our Sheffield warehouse, in the UK and worldwide. However your channels are set up, the fulfilment fits it.

Cloud9 is a UK third-party fulfilment company based in Sheffield. Few growing brands sell one way. You might ship D2C from your own store, dispatch for a retailer, and supply wholesale, all at once. Hybrid fulfilment means running those models from one stock holding and one system: orders come in from every channel, we pick, pack and dispatch each under your brand, and your stock stays in sync across all of them. Sell in more places without your fulfilment turning into several separate operations.
Orders from your own store, picked, packed and dispatched under your brand, so every parcel looks like it came straight from you.
Sales from eBay, Etsy, Amazon and the rest fulfilled from the same stock, so a marketplace order and a store order draw on one inventory rather than two.
Ship on behalf of your retail and wholesale partners, to their requirements, from the same setup and the same stock as your D2C orders.
Sent under your brand with no Cloud9 branding on the label, whether it is a D2C sale or a dispatch for a retailer, so the customer sees the brand they bought from.
We connect your store, your marketplaces and any retailer feeds, so orders from every channel reach us in one place instead of you juggling several systems.
Your stock sits in our Sheffield warehouse and is drawn against whichever channel an order comes from, kept in sync so you never sell something you cannot ship.
Each order is packed and dispatched under your brand, whether it is a D2C sale or a dispatch on behalf of a retailer.
Your stock and orders across every channel stay visible in one dashboard, and orders placed before 2pm on a working day go out the same day, tracked.

Tell us about your suppliers and fulfilment challenges and we will build a tailored dropshipping or hybrid solution.