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Fulfilment for pet food brands

Dry and wet pet food and treats stored, picked and shipped from our Sheffield warehouse, with batch and date control and same-day dispatch. Part of our wider pet fulfilment, focused on getting food out fresh and on time.

5.0 · 25 reviews
dog food, dog bone and cat food

Pet food fulfilment, handled with care

Cloud9 is a UK third-party fulfilment company based in Sheffield. We store your pet food stock, then pick, pack and dispatch orders as they come in. Pet food carries dates and moves quickly, so it needs proper stock rotation and accurate picking. We track batch and expiry at SKU level, pick in date order, and dispatch fast, so what reaches your customer is in date and correct. Pet food is one part of our wider pet fulfilment, which also covers accessories, grooming and health.

  • Same-day dispatch on orders placed before 2pm on a working day.
  • Batch and expiry tracked at SKU level, with older stock picked first.
  • Dry and wet pet food and treats stored and shipped from our Sheffield warehouse.
  • Kitting for subscription boxes, bundles and multi-buys, assembled in the warehouse.
  • Integrates with Shopify, WooCommerce, Amazon and the other major platforms and marketplaces.
  • Delivered by the major UK carriers, with tracking passed back to your store.
  • New and small brands get the same attention as large ones.

The pet food we handle

Dry pet food

Kibble and dry food stored by batch and date, picked in date order and shipped in protective packaging.

Wet pet food

Tins, pouches and trays handled carefully and packed to arrive without damage or leaks.

Pet treats & chews

Treats, chews and dental products stored with the same batch and date control as the main food lines.

Pet subscription & bundles

Monthly food boxes and multi-buys assembled to a set recipe, so every order is identical and ships on schedule.

How we handle pet food

Pet food carries batch numbers and dates, and it has to go out in date order. We track batch and expiry at SKU level and rotate stock so the oldest goes first, which means nothing ships close to its date and we can trace any batch if it needs pulling. We store and ship ambient and shelf-stable pet food from our Sheffield warehouse. We do not run chilled or frozen storage, so raw and frozen lines sit outside what we cover.

5.0
5 stars from our happy customers used in the testimonials
from 25 reviews
Founder-led, not outsourced
Your stock treated like our own
A real person, not a ticket queue
How it works

From your stock to your customer's door

Set it up once and it runs. Here is what happens from the day your stock arrives to the orders going out.

01

We set the process

We agree how your products are handled and packed, and document it so every order is done the same way.

02

Stock booked in

Your store connects to our system and your stock arrives at our Sheffield warehouse, counted in and ready to pick.

03

Picked and shipped

Orders are picked, packed and dispatched, same day when placed before the 2pm cut-off.

04

Watch it live

You track stock, orders and returns live on your dashboard, and we refine the process as you grow.

QUESTIONS WORTH ASKING

Frequently Asked Questions

The questions pet food brands ask us most

Do you track batch and expiry on pet food?
Yes. We track batch and expiry at SKU level, pick in date order so the oldest goes out first, and can trace any batch if it needs pulling.
Do you handle raw or frozen pet food?
We store and ship ambient and shelf-stable pet food. We do not run chilled or frozen storage, so raw and frozen lines sit outside what we cover.
What is your same-day dispatch cut-off?
Orders placed before 2pm on a working day are dispatched the same day.
Can you pack pet food subscription boxes?
Yes. We build subscription boxes and multi-buy bundles in the warehouse, assembled to a set recipe so every box is the same, and shipped on your schedule.
Can you handle heavy bags of food?
Yes. Large and heavy bags are handled and packed to ship without splitting or damage, using carriers suited to the weight.
Is there a minimum order volume?
There's no hard minimum to get started. Our standard guideline is around five orders a week for each pallet space your stock uses, so it scales with the room you take up rather than a flat number. New brands also get a 90-day exemption while you find your feet, so being small or just launching is never a barrier.

Next steps

Give your customers a dependable pet food delivery experience

Tell us about your pet food range and we will build your fulfilment plan. A short call is enough for us to say how we would handle it and what it would cost.