Every box built to your spec and your whole subscriber run shipped on schedule from our Sheffield warehouse, in the UK and worldwide. We handle the monthly build and dispatch, so the box turning up right is never what loses you a subscriber.
Cloud9 is a UK third-party fulfilment company based in Sheffield. Subscription fulfilment has its own rhythm: a large run of identical boxes all go out in the same window, the contents often change month to month, and one box arriving wrong or late is the kind of thing that makes a subscriber cancel. We store your components, build each box to your spec, and ship your whole run on schedule, at home and internationally. Because we build kits by hand rather than run single-item picks only, the monthly box build is core work for us, not an exception.
The same box built to a set spec for every subscriber, packed and shipped together on schedule.
Contents that change month to month. You send the new spec and we build every box to it, so a changing box is never an inconsistent one.
Different box tiers built alongside each other in one run. A premium box is usually the standard box plus extras, so tiers build efficiently rather than as separate jobs.
Prepaid, gift and one-off boxes handled alongside the recurring run, dispatched same-day before 2pm on a working day.
Tell us what goes in the box and send your components. We receive and check them in, so each build starts from an accurate stock position (a full count is available as an option).
Each box is assembled the same way against your spec, so the first box and the last are identical. When the contents change, you send the new spec and we build to that.
Your full subscriber list is packed together in one cycle, ready to ship in the window you need, so every subscriber gets their box on time.
The run ships on schedule in the UK and worldwide with tracking, and signups, skips and one-off add-ons are handled alongside it, all visible in your dashboard.
Tell us what goes in your box and how many subscribers you ship to, and we will build your fulfilment plan and tell you what it costs. A short call is enough for us to say how we would handle it.
