We are an industry-leading, multi-channel eCommerce fulfilment centre who offer highly competitive rates and services.
"Cloud9 have got it spot on!! An excellent service team and a great in-house operating system ensuring a brilliant service to operate your business from. With Cloud9 dealing with the delivery/courier side of things as well stock operations this has allowed myself to focus more time on business growth, marketing and sales. Would highly recommend if you are looking for a fulfilment centre that can provide a high level service, very reasonable pricing and day to day help with operating your business."
"Super helpful team. Especially when it gets busy they are always on hand to support. Majority of deliveries go out without any issues and things don't always go to plan they are there to help. Would recommend using them whatever your shipping needs. They are flexible and their prices are very reasonable."
This was our first time working with a fulfilment centre and they’ve delivered on all aspects - right from their prices, to communication with ourselves, and of course the end experience for the customer. We’d definitely recommend all businesses, both small and large, to consider using Cloud9!”
"I have used Cloud9 to import and warehouse yoga equipment imported from China. I found their prices great and felt that the team took responsibility for ensuring my items were picked up and delivered successfully. Great prices + great service = great review"
"The Cloud9 team are incredibly customer focussed and great communicators. They tailored the service to my exact requirements and have also given me advice on how to make things run even better so that I can concentrate on marketing. I highly recommend this fulfilment service."
"They are so friendly and helpful, and really stepped up for us when a similar company let us down. The service we receive from them is really personal, and it's always a pleasure to chat to one of the team when we get in touch.
I can't recommend them enough, we are really happy that we found them."
Our revolutionary dispatch software, Pack Eye, records each and every shipment packed at Cloud9 Fulfilment with high-tech cameras. The video footage is automatically stored, meaning every order that has been shipped is accounted for and video footage can be provided to customers on request.
The entire warehouse is under constant surveillance with the latest 4K security cameras. The footage is recorded and stored in our cloud-based storage system, ensuring your stock is always safe with Cloud9 Fulfilment.
Serial numbers, barcodes, and best before dates are recorded on our software to prevent perishable items expiring. See the real-time progress of every order and m aintain complete visibility and total control over your stock, 24/7.
Multi - Channel Integration
We connect and integrate with a vast array of eCommerce platforms, with no extra cost. We receive your orders in real-time as your customers place them.
Easy Access at Your Fingertips
Cloud9 Fulfilment gives you the ability to run your business from anywhere in the world, using nothing but your phone. Leave the hard work to us and focus on what you do best, growing your business.
We provide the data to back up our performance with clear infographics for easy analysis. You will have easy access to stock level reports, goods in, goods out, and order reports.
We receive your goods into our secure eCommerce fulfilment warehouse. We check the goods carefully and sign for shipments on your behalf as the designated receiver. We digitally record the proof of delivery and take photographs of your goods’ safe arrival. You will receive this via email.
We check your goods are individually barcoded - if required we will give each of your item types a unique SKU barcode sticker. Your product is then carefully stored in its very own bay within our custom-built secure fulfilment warehouse in Sheffield.
Your eCommerce channels will link directly to our eCommerce fulfilment software, meaning any orders placed by your customers will automatically drop into our system ready to be dispatched on the same day if the order is placed before 2pm.
Our industry-leading software platform automates the picking process, ensuring accuracy. Our fully integrated digital system removes human error and increases efficacy, thus ensuring the correct goods reach your customers without fail. We carefully package your goods for shipment with one of our world-class carriers.
Cloud9 Fulfilment ensure you get access to the best rates available, with the best carriers on the market. We ensure all your orders are sent out on a same-day or next-day basis. We achieve 99.9% same-day dispatch for the orders we receive.
You have real-time visibility over our entire process. At any given moment you can log into our portal and view current dispatch statuses in full. We also provide you with a detailed report of successes, so you are always kept up to speed with your orders.
We are an eCommerce fulfilment centre based in Sheffield. We especially excel in moving small to medium consumer goods. Here are just a few industries we currently serve: