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For growing eCommerce brands

UK Fulfilment That Grows With Your Brand

Free integrations with Shopify, Amazon, eBay and more. Transparent pricing. Real-human account management. Never a ticket queue.

5.0 · 25 reviews
No obligation. Just honest fulfilment advice.
Where are you in your growth?

Find the Right Fulfilment Plan for Where You Are Now

Tell us how many orders you ship per week. We'll show you what fulfilment looks like at your stage, with no pressure and no jargon.

0-100 ->101-499 ->500-999 ->1,000-4,999 ->5,000+ ->
Real Brands. Real Words.

What Founders Say About Working With Cloud9 Fulfilment

5.0 25 Google reviews
5.0 25 Google reviews
Switching over
5 star review

“After a disappointing experience with another provider, I moved over to them and the difference has been night and day.”

James Coward
Google review
Import, store & ship
5 star review

"I have used Cloud 9 several times to import and warehouse yoga equipment imported from China. Their prices were great and the team took responsibility for ensuring my items were picked up and delivered successfully."

Chris Downham
Google review
Real people
5 star review

“Reliable, well-organised and responsive to our ongoing needs. We especially appreciate their timeliness, accuracy in order fulfilment and flexible approach. A dependable logistics partner we can truly rely on.”

Radosław Michniowski
Google review
Quality that shows
5 star review

“An actual high quality 3PL in a sea of ‘cheap’ 3PLs.”

Fiachra Murphy
Google review
REAL BRANDS, REAL RESULTS

Client Stories: One Founder's Move to Cloud9

Ravi was packing every order himself, then running dispatch became a risk. Here's what changed when Filamentive moved to Cloud9.
20%+
Order volume growth since moving to Cloud9 Fulfilment
99%+
Order accuracy, maintained for over two years
~200
Active SKUs picked, packed and shipped
Read Filamentive's Story
One Partner. Every Stage.

Fulfilment That Grows With Your Brand, Not Against It

Whether you're shipping your first 50 orders from a spare room or scaling past 10,000 orders a month, Cloud9 is built to grow with you. No "you're too small for us" conversations. Just fulfilment that fits where you are.

Illustration of a delivery box hanging from a cloud above hills, symbolising startup fulfilment services

Just Starting Out

You've got a product, a brand, and momentum. What you don't have is hours to spare packing boxes. We help new founders move out of the spare room with confidence. Same-day dispatch, free platform integrations, and a team that genuinely cares whether your launch goes well.

See How It Works
Illustration of a cloud carrying a box over mountains, representing scalable ecommerce fulfilment

Outgrowing Self-Fulfilment

Your orders are climbing and your weekends are disappearing. You need professional fulfilment without losing the personal touch your brand is built on. We pick up the phone. We learn your products. We treat your customers like ours.

See How We'd Help
Illustration of a cloud carrying a box over high mountains, symbolising enterprise-level fulfilment capacity

Ready for Real Scale

Higher volumes, more SKUs, multi-channel complexity. You need infrastructure that can handle it without losing the human relationship. Same Cloud9 attention, larger Cloud9 capacity.

See How We Scale
Visibility, Included

It's all visible, and it's included

When you fulfil with Cloud9, live visibility comes as standard. You see your orders, your stock and your channels in one place, whenever you want to look, so you're never guessing what's shipped. And with plenty of SKUs, accurate picking isn't a feature, it's the whole job, so that's what we build around.

No separate software to buy
No extra fees
Built for SKU-heavy brands
Platform integrations

How does Cloud9 Fulfilment connect to your store?

Cloud9 Fulfilment integrates with twelve ecommerce platforms and marketplaces. Orders reach our warehouse the moment a customer checks out. Stock levels sync back to every channel automatically. No manual export, no spreadsheet, no extra charge.

Selling on more than one? We pull orders from every channel into a single dispatch queue.

Questions Founders Ask Us

Straight answers about how Cloud9 works, who we are, and what we handle.

What is Cloud9 Fulfilment?
Cloud9 Fulfilment is a UK third-party logistics provider based in Sheffield. We handle pick and pack, returns processing, kitting and subscription box fulfilment for founder-led ecommerce brands. We are self-funded, independent, and have never taken outside investment.
Where is Cloud9 Fulfilment based?
Our warehouse is at Unit 3-4 Parkway Link, Kettlebridge Road, Sheffield, S9 3AJ. We ship UK-wide from a single Sheffield site. More about our Sheffield fulfilment centre, including how to arrange a visit.
Is Cloud9 Fulfilment registered with the Fulfilment House Due Diligence Scheme?
Yes. Cloud9 Fulfilment is a registered member of HMRC's Fulfilment House Due Diligence Scheme. Any UK business storing goods owned by a non-UK seller must be registered. You can check any fulfilment house on the HMRC register before you sign with them.
Do you handle dangerous goods?
Case by case, agreed in writing before anything arrives. We need full written details of the goods and our written agreement to accept them. Anything sent without that agreement can be returned, disposed of, or held at your cost.
Which ecommerce platforms do you integrate with?
We integrate with Shopify, WooCommerce, BigCommerce, Wix, EKM, Amazon FBM, eBay, Etsy, TikTok Shop, Temu, Mirakl and Home24. Orders sync automatically. There is no manual export, no delay, and integrations are included as standard.
Who actually delivers my orders?
Independent third-party carriers. Cloud9 does not run its own vehicle fleet. We select the carrier for each shipment based on destination, weight and service level, using rates we have negotiated across the network.
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Fulfilment That Helps Grow Your Brand

A real team who'll treat your stock like it's our own. Still packing boxes yourself, or stuck with a 3PL that doesn't care? Either way, let's talk about where you want to take things.

No obligation. Just an honest conversation about where you are and where you want to go