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For growing eCommerce brands

UK Fulfilment That Grows With Your Brand

Free integrations with Shopify, Amazon, eBay and more. Transparent pricing. Real-human account management. Never a ticket queue.

No obligation. Just honest fulfilment advice.
Where are you in your growth?

Find the Right Fulfilment Plan for Where You Are Now

Tell us how many orders you ship per week. We'll show you what fulfilment looks like at your stage, with no pressure and no jargon.

0-100 ->101-499 ->500-999 ->1,000-4,999 ->5,000+ ->
Real Brands. Real Words.

What Founders Say About Working With Cloud9 Fulfilment

Switching over
5 star review

“After a disappointing experience with another provider, I moved over to them and the difference has been night and day.”

James Coward
Google review
Import, store & ship
5 star review

"I have used Cloud 9 several times to import and warehouse yoga equipment imported from China. Their prices were great and the team took responsibility for ensuring my items were picked up and delivered successfully."

Chris Downham
Google review
Real people
5 star review

“Reliable, well-organised and responsive to our ongoing needs. We especially appreciate their timeliness, accuracy in order fulfilment and flexible approach. A dependable logistics partner we can truly rely on.”

Radosław Michniowski
Google review
Quality that shows
5 star review

“An actual high quality 3PL in a sea of ‘cheap’ 3PLs.”

Fiachra Murphy
Google review
REAL BRANDS, REAL RESULTS

Client Stories: One Founder's Move to Cloud9

Ravi was packing every order himself, then running dispatch became a risk. Here's what changed when Filamentive moved to Cloud9.
20%+
Order volume growth since moving to Cloud9 Fulfilment
99%+
Order accuracy, maintained for over two years
~200
Active SKUs picked, packed and shipped
Read Filamentive's Story
One Partner. Every Stage.

Fulfilment for Every Stage of Your Brand

Whether you’re shipping your first orders from a spare room or running several channels at volume, Cloud9 fits where you are. No hard minimum to start, no “you’re too small for us” conversations, and the same named contact as you grow.

Just Starting Out

You’ve got a product and a brand, and no time left for packing boxes. There’s no hard minimum to start, new brands get 90 days before our volume guideline applies, and you’re on a six-month rolling term, not locked in. Connecting your store costs nothing.

See How It Works

Outgrowing Self-Fulfilment

Your orders are climbing and your weekends are disappearing. We plug into your store through 140+ integrations, ship orders placed before 2pm the same working day, and give you a named contact who knows your products. Pick one wrong and we cover the reship.

See How We'd Help

Ready for Real Scale

Higher volumes, more SKUs, more channels. We’ve taken the unit next door so there’s room to grow into, and kitting and Amazon prep run under the same roof as your pick and pack. Same named contact, more space.

See How We Scale
Visibility, Included

It's all visible, and it's included

When you fulfil with Cloud9, live visibility comes as standard. You see your orders, your stock and your channels in one place, whenever you want to look, so you're never guessing what's shipped. And with plenty of SKUs, accurate picking isn't a feature, it's the whole job, so that's what we build around.

No separate software to buy
No extra fees
Built for SKU-heavy brands
Platform integrations

How does Cloud9 Fulfilment connect to your store?

Cloud9 Fulfilment integrates with twelve ecommerce platforms and marketplaces. Orders reach our warehouse the moment a customer checks out. Stock levels sync back to every channel automatically. No manual export, no spreadsheet, no extra charge.

Selling on more than one? We pull orders from every channel into a single dispatch queue.

Questions Founders Ask Us

Straight answers about how Cloud9 works, who we are, and what we handle.

What is Cloud9 Fulfilment?
Cloud9 Fulfilment is a UK third-party logistics provider based in Sheffield. We handle pick and pack, returns processing, kitting and subscription box fulfilment for founder-led ecommerce brands. We are self-funded, independent, and have never taken outside investment.
Where is Cloud9 Fulfilment based?
Our warehouse is at Units 3-5 Parkway Link, Kettlebridge Road, Sheffield, S9 3AJ. We ship UK-wide from a single Sheffield site. Company number 12783581, VAT number GB364041324.
Is Cloud9 Fulfilment registered with the Fulfilment House Due Diligence Scheme?
Yes. Cloud9 Fulfilment Limited is approved under HMRC’s Fulfilment House Due Diligence Scheme, reference XKFH00000100876. Any UK business storing goods owned by a non-UK seller must be registered. You can check any fulfilment house on the HMRC register before you sign with them.
Do you handle dangerous goods?
Case by case, agreed in writing before anything arrives. We need full written details of the goods and our written agreement to accept them. Anything sent without that agreement can be returned, disposed of, or held at your cost.
Which ecommerce platforms do you integrate with?
We integrate with 140+ platforms, including Shopify, WooCommerce, BigCommerce, Wix, EKM, Amazon, eBay, Etsy, TikTok Shop, Temu, Mirakl and Home24. Orders sync automatically, so there is no manual export, and integrations are included as standard.
Who actually delivers my orders?
Independent third-party carriers. Cloud9 does not run its own vehicle fleet. We select the carrier for each shipment based on destination, weight and service level, using rates we have negotiated across the network.
GET A QUOTE

See what working with us would look like

Tell us roughly what you're shipping and where you are now, and we'll come back with honest numbers and a realistic plan.

Your enquiry goes straight to our UK team. We don't outsource sales or support
Honest advice, even if Cloud9 isn't the right fit for you.
No hard sell, no pressure, no obligation.
Prefer to talk now?
0114 551 4900
Mon - Fri 9am - 5pm