We manage backer tiers, reward variations, custom bundles and large dispatch waves with organised workflows, accurate picking and integrated technology to deliver reliable fulfilment after your campaign succeeds.
Cloud9 is a UK third-party fulfilment company based in Sheffield. When your campaign funds, we take over the delivery. Crowdfunding fulfilment is its own challenge: a single large production run arrives at once, rewards come in different pledge tiers, and backers are spread across the world. We receive and check the run, assemble each tier as its own kit, and ship every backer their exact reward, at home and internationally. Getting rewards out cleanly is what turns backers into repeat customers.
One hero product funded and shipped to every backer, received in one production run and dispatched from Sheffield.
Different pledge tiers assembled as their own kits, so a low-tier and a top-tier backer each get exactly what they pledged.
Extra items, add-ons and unlocked stretch goals built into the right backers' rewards, so late additions do not get lost.
Backers spread across the world, shipped to from one place with tracking, so an international campaign is not an international headache.
Your full manufacturing run arrives at our Sheffield warehouse and we receive and check it in, flagging any shortfall early before it becomes a backer problem.
Each pledge tier is built as its own kit against your spec, so every backer's reward matches exactly what they pledged.
We ship to your backer list in the UK and worldwide, with tracking, so rewards reach backers wherever they are.
When the campaign becomes a store, your stock and setup carry straight into ongoing fulfilment, so there is no second migration or fresh onboarding.
Tell us about your campaign and rewards and we will build your fulfilment plan and tell you what it costs. A short call is enough for us to say how we would handle it.
