Real-time order management, live tracking and flexible reporting, included with your Cloud9 fulfilment rather than sold as a separate product. You see your stock, your orders and your performance in one place, without running a platform yourself.
Cloud9 is a UK third-party fulfilment company based in Sheffield. Plenty of 3PLs treat their tech as an add-on you pay extra for. We treat it as part of the service. Every brand we fulfil for gets real-time order management, live tracking, and reporting on stock and performance, running on the same system that runs your fulfilment. It integrates with your store and marketplaces, so orders flow in and stock stays in sync, and it gives you and your customers a clear view of where every order is, without a separate software bill.
Orders flow in from every channel and are actioned as they land, against live stock, so nothing waits in a batch and you never oversell.
You and your customers can see where every order is, with tracking passed back automatically, so "where's my order" stops being a support ticket.
Reporting on stock, orders and dispatch you can actually use, so you know what is moving, what is left and what to reorder, rather than guessing.
Your stock and orders in one place, synced with your store and marketplaces through 140+ integrations, updated in real time.
Your store and marketplaces plug into our system through the integrations, so orders and stock flow in automatically without manual re-keying.
Every order is actioned as it lands against live stock, so it moves straight into fulfilment and your numbers stay accurate.
Tracking and status update in real time, so you have one view of everything and your customers get their tracking without you chasing it.
Pull the reporting you need on stock, orders and dispatch, so decisions on reordering and performance come from real numbers rather than guesswork.
Tell us how you sell and what you need to see, and we will show you the order management, tracking and reporting you get with your fulfilment. If we are not the right fit for you yet, we will say so.
