This page explains how Cloud9 Fulfilment uses cookies and similar technologies on cloud9fulfilment.co.uk, what each one does, and how you can control them.
Cookies are small text files that a website stores on your device. They do things like keep the site working, remember your choices, and help us understand how the site is being used. Some are set by us, and some are set by other companies whose services we use, such as Google.
We also use one tool that doesn't rely on a cookie but still collects data about your visit. We've explained it below so you have the full picture.
When you first visit the site you'll see a cookie banner. You can accept all cookies, reject the non-essential ones, or choose which types you're happy with. You can change your mind at any time by clicking Manage cookies in the footer.
Essential cookies and the WhatsApp contact button stay on because the site needs them to work and to let you get in touch with us. Everything else only runs if you agree to it.
These keep the site running and can't be switched off.
A session cookie set by our website platform. Keeps the site working while you browse. It lasts for your session and is removed when you close your browser.
These help us see how people use the site so we can make it better. They only run if you accept them.
_ga (set by Google). Tells one visitor apart from another so we can measure how the site is used. Lasts 2 years.
_ga_* (set by Google). Keeps track of a visit for Google Analytics. Lasts 2 years.
These help us measure where our visitors come from and how any advertising performs. They only run if you accept them.
_gcl_au (set by Google). Links visits to ad clicks so conversions can be measured. Lasts up to 90 days.
These power features you'd expect to find on the site.
gb-widget (set by GetButton). Runs the WhatsApp contact button so you can message us. Lasts for your session.
The WhatsApp contact button stays on so you can always reach us. It's powered by a third party (GetButton), so we've named it here for transparency.
We use Lead Forensics, which works out the business or organisation a visitor has come from using their IP address. It doesn't store a cookie on your device, but it does process information about your visit, so we're naming it here so you know it's in use. You can read more about how we use it in our privacy policy, and in Lead Forensics' privacy policy.
Some of the cookies above are set by third parties, and we don't control how those companies use them:
Google sets the analytics and conversion cookies. See Google's privacy policy.
GetButton runs the WhatsApp contact button. See GetButton's privacy policy.
Please check the relevant company's own policy for the full detail.
You can also block or delete cookies through your browser settings, usually under privacy or settings. Bear in mind that switching off essential cookies may stop parts of the site working properly.
We may update this policy from time to time. When we do, we'll change the date at the top of the page.
If you've got any questions about how we use cookies or your data, email us at office@cloud9fulfilment.co.uk or write to us at:
Cloud9 Fulfilment Limited (company number 12783581)
Unit 3 Kettlebridge Road, Sheffield, England, S9 3AJ
