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Fulfilment for arts and craft brands

Craft supplies, materials and kits stored, picked, packed and shipped from our Sheffield warehouse, with the careful handling small and fragile items need and same-day dispatch.

5.0 · 25 reviews
art equipment

Craft supplies fulfilment, picked and packed with care

Cloud9 is a UK third-party fulfilment company based in Sheffield. We store your craft stock, then pick, pack and dispatch orders as they come in. Craft ranges are awkward: lots of small SKUs, plenty of fragile items, and orders that mix a dozen different things. That takes accurate picking and careful packing, not a warehouse built only for big simple parcels. We handle the variety and the fragile bits, so orders go out right and arrive intact. It suits makers and small brands as much as large ones.

  • Same-day dispatch on orders placed before 2pm on a working day.
  • Small, varied and fragile craft items picked accurately and packed to protect them.
  • Kitting for craft kits, subscription boxes and bundles, assembled in the warehouse.
  • Integrates with Shopify, WooCommerce, Etsy, Amazon and the other major platforms and marketplaces.
  • Delivered by the major UK carriers, with tracking passed back to your store.
  • Live stock and order visibility through your own dashboard.
  • New and small brands get the same attention as large ones.

The craft supplies we handle

Craft materials & supplies

Paints, papers, yarns, beads and the hundreds of small SKUs a craft range carries, picked accurately even in mixed orders.

Art materials

Paints, brushes, canvases and tools handled and packed to protect fragile items in transit.

Craft kits & sets

Multi-item craft kits assembled to a set spec in the warehouse, so every kit is complete and consistent.

Subscription boxes

Monthly craft boxes built to a set spec, so every box is identical and ships on schedule.

5.0
5 stars from our happy customers used in the testimonials
from 25 reviews
Founder-led, not outsourced
Your stock treated like our own
A real person, not a ticket queue
How it works

From your stock to your customer's door

Set it up once and it runs. Here is what happens from the day your stock arrives to the orders going out.

01

We set the process

We agree how your products are handled and packed, and document it so every order is done the same way.

02

Stock booked in

Your store connects to our system and your stock arrives at our Sheffield warehouse, counted in and ready to pick.

03

Picked and shipped

Orders are picked, packed and dispatched, same day when placed before the 2pm cut-off.

04

Watch it live

You track stock, orders and returns live on your dashboard, and we refine the process as you grow.

QUESTIONS WORTH ASKING

Frequently Asked Questions

The questions craft and maker brands ask us most

Can you handle a lot of small, varied SKUs?
Yes. Craft ranges carry hundreds of small SKUs, and mixed orders are picked accurately so the right items go out every time.
How do you protect fragile craft and art materials?
We match the packing to the item, so paints, ceramics, glass and delicate materials are protected properly and arrive intact.
What is your same-day dispatch cut-off?
Orders placed before 2pm on a working day are dispatched the same day.
Can you assemble craft kits and subscription boxes?
Yes. We build craft kits, subscription boxes and bundles to a set spec in the warehouse, so every one is complete and consistent.
Do you connect to Etsy and other craft marketplaces?
Yes. We integrate with Etsy, Shopify, WooCommerce, Amazon and the other major platforms, so orders reach us automatically wherever you sell.
Is there a minimum order volume?
There's no hard minimum to get started. Our standard guideline is around five orders a week for each pallet space your stock uses, so it scales with the room you take up rather than a flat number. New brands also get a 90-day exemption while you find your feet, so being small or just launching is never a barrier.

Next steps

Give your customers a perfect creative delivery experience

Tell us about your craft range and we will build your fulfilment plan. A short call is enough for us to say how we would handle it and what it would cost.