Software built to grow your business
At Cloud9 Fulfilment we put technology at the forefront of everything we do. Our system is a fully digital end-to-end solution. From the second your customer places an order, you can be assured our team have received it and the despatch process has begun.
Our revolutionary despatch Pack Eye System video records every single shipment being packed and automatically stores the video footage. This means that every single shipped order is accounted for and video evidence can be provided, if requested, by the customer.
Our entire warehouse is under surveillance by the latest 4K security cameras which record and store footage in our cloud-based system, ensuring your goods are always safe with Cloud9 Fulfilment
You get full access to our system via your very own online web portal, which allows you to view every aspect of our process and the associated statistics, in real time, at any point. Cloud9 software allows you to:
Integrate multiple brands and eCommerce platforms to manage all your orders in one place. We receive your orders as they come in, and our fulfilment staff send them directly to your customers with one of our world leading carriers.
Cloud9 Fulfilment provide you with a full suite of analytics tools to identify current trends and patterns. Gain insight into your product lines, meet your customers’ demands, and never over invest in the wrong stock.
Track the progress of your orders through our warehouse in real time, from receipt of order all the way through to delivery. Identify any issues with incorrect addresses or out of stock products and make amendments to orders.
Easily identify and select the most cost effective service for immediate despatch to customers worldwide. Track orders in transit all the way through to delivery and compare the performance of different carriers. Customers too can track their orders without ever having to contact you.
Customers can initiate returns quickly and easily via our software, generating a label for themselves, and notifying you of the details of the return.