Amazon is undoubtedly one of the largest online shopping platforms. Their ubiquitous nature is attracting a generous number of sellers, as well as buyers. Amazon offers their own fulfilment services, Fulfilled by Amazon (FBA). It is a really effective solution for order fulfilment, so effective that everyone and their competitors are using it. This can create problems for you and your business when their facilities become overfilled, leaving them unable to handle your 'non-essential' orders. It's impossible to forget the downsides of FBA, including the 2% digital services tax Amazon passed on to their merchants and their changes to European Fulfilment Network post-Brexit.
Are there cost-effective alternatives to Amazon?
Amazon's fulfilment services are definitely not for everyone. Some retailers using FBA frequently struggle with their tight restrictions, and a lot of retailers are continually making the shift from FBA to FBM (Fulfilled by Merchant) – or outsourcing their fulfilment to Cloud9 Fulfilment. Contact our fulfilment experts today to see how we can help you make the change.
Outsourcing your eCommerce business order fulfilment to Cloud9 Fulfilment can vastly improve your business operations. Our software integrates seamlessly with Amazon, and you will have full access to your very own online portal – from here, you can view every aspect of our process and the associated statistics, all in real-time. You will be able to manage your stock and even receive 'low-stock' alerts, providing you with enough time to restock before depleting resources.
You will benefit from the same pick, pack, and shipping speeds as offered by Amazon Prime. The difference is that we will never prioritise other customer orders over yours. Our talented fulfilment team have the ability to send out large amounts of orders in a very quick time frame, leaving you and your customers satisfied.
As an alternative to Amazon FBA, Cloud9 Fulfilment will handle everything Amazon previously handled. What makes us unique compared to other fulfilment centres is that we facilitate both Seller Fulfilled Prime (SFP) and Amazon Fulfilled Prime (AFP).
For SFP we keep your stock in our highly secure warehouse and then pick, pack, and despatch your orders as they come through in real-time. For AFP we store your items and despatch them to Amazon in bulk when requested.
If your customers order before 2pm, they will receive their orders the very next day. You and your customers will also be able to track the whole process online in real-time for that added reassurance.
We receive your goods into our secure eCommerce fulfilment warehouse. We check the goods carefully and sign for shipments on your behalf as the designated receiver. We digitally record the proof of delivery and take photographs of your goods’ safe arrival. You will receive this via email.
We know how important that coveted Prime symbol is on your product listings. Seller-Fulfilled Prime (SFP) allows Amazon sellers to offer 2-day Prime shipping to Amazon customers while fulfilling orders from their own warehouse or by using a third-party fulfilment centre. With Cloud9 Fulfilment, if your customers place their order before 2pm it'll be delivered the very next day across the United Kingdom. Orders placed after 2 pm will be delivered the day after, allowing you to keep your Prime badge and status.
We scale as your business grows, and with our storage fees, you'll only ever pay for what you store. If you witness peak seasonal surges, don't worry, we can accommodate all changes. Plus, with our high-tech software, you'll be able to see exactly what's going on with your stock. This way if any items are running low in stock, you have time to order more before selling out.
Cloud9 Fulfilment offers bespoke pricing for each business’s individual needs. We offer multi-channel fulfilment and integrations across multiple platforms, all included in the cost. Check out our pricing guide for further details.
Here are some of the frequently asked questions surrounding Amazon shipping services with Cloud9 Fulfilment:
Any questions you may have, our specialist team can answer. Please do not hesitate to contact us with any questions you may have and see what we can offer your business.