The luxury goods and gift industries are lucrative by nature but come with higher consumer expectations. eCommerce is expanding in the luxury industry. Luxury retail requires the full customer experience to be exquisite, especially when working with high end brands. Quick and affordable delivery is the general focus of Luxury eCommerce. Luxury consumers pay more for premium goods and personalised shopping experiences. From the point of sale to delivery, luxury retailers are starting to become more involved with their supply and fulfilment chains. Attention to detail is crucial, from custom-branded packaging experiences to premium delivery services. Outsourcing bespoke fulfilment to experienced third-party logistics companies can allow luxury brands to provide excellent service. Through Cloud9's luxury goods fulfilment, you can simplify processes throughout the fulfilment chains to deliver luxury goods. We optimise supply chains whilst reducing your business and shipping costs.
Fulfilment services benefit any business moving online. Younger consumers gravitate towards eCommerce and developing a multi-channel online presence has expanded audiences globally.
Luxury and gift fulfilment present a unique set of challenges across the board. Due to their high-value nature, security and tracking are of paramount importance. Safe and secure storage facilities that are insured must be used. The higher value of goods demands a higher expectation for customer service standards. Care, accuracy, and traceability are key factors in customer retention. Experienced teams can deliver this level of service through bespoke technology and facilities.
Personalisation through presentation and high-grade gift boxes allow luxury brands to transition from the level of care in flagship stores to online shops. Branded packaging builds on brand identity and awareness and third-party logistics can help you achieve this.
Security and Transparency are core values at Cloud9’s order fulfilment. Our custom warehouse facility is in a secure estate and under constant 24/7 recorded surveillance. Our couriers record the proof of delivery and photograph the safe arrival of goods, as well as this, we provide detailed reports of successes through our effective inventory management and stock control. Our secure fulfilment centre has a standard insurance cover, however premium storage and insurance solutions can be offered for high-value goods. Meanwhile, our access to industry-leading carriers, such as DPD, allows our partners to have access to a wide range of premium carrier services and carrier insurance options. Powered by our software, we take security and end-to-end tracking for luxury goods to the next level.
At Cloud9, we have a 99.9% accuracy order rate. This high level of precision consistently meets the full requirements of our partners and their customers. We fulfil all eCommerce orders immediately, accurately, and securely through the use of our industry leading software automating the picking process. Our team of experienced packers carefully and appropriately, package goods for shipment with our selection of world-class carriers. The correct item arrives in flawless condition every time.
We realise the importance of brand identity and a unique customer experience in the packaging of luxury products and gifts. Cloud9 has the facilities and skilled staff to do this. Partners can use custom branded packaging and gift boxes for customer orders. We can also use inserts and mailers to maintain their luxury image and quality. Elevate your products with the right presentation.
Cloud9 has established itself with premium carriers across the industry. We can find the best delivery solutions at competitive rates. Our delivery options provide customers with real-time delivery tracking and excellent service. Luxury gift brands can stand out by going above and beyond standard delivery services. Our partners can have full confidence in our range of premium carrier insurance options.
At Cloud9, we provide cost-effective order fulfilment solutions for a variety of luxury and gift businesses.
While we provide a general overview of our pricing structure, we also offer bespoke and personalised quotes tailored to your specific requirements, with our set-up services with no additional fees. Request a Luxury and Gift Fulfilment quote today to discover how Cloud9 Fulfilment can cater to your unique needs.
At Cloud9, we provide cost-effective order fulfilment solutions for a variety of luxury and gift businesses.
While we provide a general overview of our pricing structure, we also offer bespoke and personalised quotes tailored to your specific requirements, with our set-up services with no additional fees. Request a Luxury and Gift Fulfilment quote today to discover how Cloud9 Fulfilment can cater to your unique needs.
Are you new to order fulfilment, or looking for inventory storage for your online store? Here are some of the frequently asked questions surrounding luxury and gift fulfilment with Cloud9 Fulfilment:
