We all have fond memories of something from our childhoods that we used to play with or games surrounded by friends and family. Regardless of World War 3 over monopoly at Christmas, or the hours spent making new worlds out of Lego; toys and games bring vital play into our lives as children and adults. To play and interact with toys and board games is crucial to our mental and social development. Games help us to learn and understand the world around us.
As with most industries, the Toy and Games industry has seen significant consumer shifts towards online retail, accelerated by behavioural changes in the pandemic. As a result, 49% of parents now say they expect to shop more online after the pandemic. There are unique challenges within the Toys and Games e-commerce industry. These need intuitive systems to deal with consumer trends and expectations.
Toys and Games fulfilment services make magic happen for children (and adults) across the world. A lot of resources are required to ensure products are processed and delivered on time and in perfect condition. Accurate third-party logistics could make the difference between a birthday present arriving on time. Seasonal fluctuations with high order volumes, of diverse product ranges, can test the capacity of your company. This requires precise inventory management and rapid processing.
Information, transparency and end-to-end online tracking are important in building trust and customer confidence. Product availability, time of arrival and condition are key requirements for customers ordering toys and games.
Outsourcing toys and games eCommerce fulfilment to third-party logistics companies allows toy and game companies to work on areas that build their brand awareness and trust. Stress-free management of fulfilment allows resources to be dedicated to improving and personalising the customer experience, so companies can stand out from the crowd.
Cloud9 can adapt to different seasonal loads, especially during the Black Friday and Christmas periods, having the capacity to store more stock when needed. Unlike most other third-party fulfilment centres, we only charge for the space that our partners use, allowing our partners to use their time and resources. With our custom-built secure warehouse facility, we can provide storage solutions that are specific to the needs of our partners, so products are stored and delivered in perfect condition.
Our use of state-of-the-art software and technology allows us to handle, pick and dispatch as many SKUs as required. Strong stock inventory management is important and made effortless with partner set auto alerts for low stock levels. Transparency is key to us, so we provide real-time updates of every step, including returns. Our digital approach, from when goods come in to the moment they leave, allows us to give our partners confidence that all their eCommerce orders are fulfilled with our 99.9% accuracy order rate.
At Cloud9 we understand how important personalisation is for proving memorable customer experiences, and thus customer retention. We have the capacity, systems and skilled staff to add that attention to detail, ranging from bundles and branded packaging to inserts and wrapping. Appropriate packaging is used for different size products and fragile items are handled with care, we are minimal in our use of plastics and excess cardboard usage.
We realise many consumers are demanding next day delivery, we meet this standard. With the Cloud9 fulfilment process, we offer same-day-dispatch on all orders received before 2 pm. Our late cut-off time for orders gives you a competitive edge in the industry. Having established ourselves in the industry, we have daily collections with major carriers giving our partners access to competitive rates for premium services across the United Kingdom. As result, Cloud9 can offer a full range of international shipping services, allowing our partners to ship Express or Economy.
At Cloud9, we provide cost-effective order fulfilment solutions for a variety of toys and games businesses.
While we provide a general overview of our pricing structure, we also offer bespoke and personalised quotes tailored to your specific requirements, with our set-up services with no additional fees. Request a Toys and Games Fulfilment quote today to discover how Cloud9 Fulfilment can cater to your unique needs.
At Cloud9, we provide cost-effective order fulfilment solutions for a variety of toys and games businesses.
While we provide a general overview of our pricing structure, we also offer bespoke and personalised quotes tailored to your specific requirements, with our set-up services with no additional fees. Request a Toys and Games Fulfilment quote today to discover how Cloud9 Fulfilment can cater to your unique needs.
Are you new to order fulfilment, or looking for inventory storage for your online store? Here are some of the frequently asked questions surrounding toys and games fulfilment with Cloud9 Fulfilment:
