The increasing popularity of CBD shows a lot of promise for the continued market growth of this sector. Worldwide, the CBD industry has added an astounding £300,000,000 to the sales of essential oils, a figure that is ever-growing. This is largely due to shifting political and public perceptions and the relative ease of access online to CBD oil and infused goods. Resultingly, selling CBD online is not only lucrative, but it is becoming easier over time. As the market is becoming increasingly saturated, CBD business owners need to make their products stand out from their competitors. This can be done by using high-quality packaging, shipping with premier well-recognised carriers, and giving fantastic customer service to ensure higher rates of customer retention.
Cannabidiol (CBD) is the legal and non-psychoactive counterpart of THC, scientifically recognised for its mental/physical health benefits as well as chronic pain relief. Over recent years, CBD has broken through in a wide scope of industries, including health, beauty and cosmetics, food and beverages, as well as private markets.
With post-pandemic consumer behavioural shifts, consumers are turning to eCommerce. As a result, CBD sellers need to develop strong direct-to-consumer skills and marketing strategies, connecting with consumers to offer in-depth knowledge about CBD to enhance sales. Meanwhile, effectively and precisely handling the rapid demands of delivery with CBD fulfilment or third-party logistics.
Because CBD is derived from the Cannabis plant, it faces complex regulation and licensing across the world. International public and political perceptions are improving, yet they are still constantly changing, requiring up to date expert knowledge on legislation, customs and shipping. Furthermore, additional difficulties ensue with online merchant services with payments and processing often being declined.
CBD fulfilment requires due diligence at all levels: special handling and storage, processing and documentation both domestically and internationally. Cloud9 already has vast experience and expertise in fulfilment services, knowing how to meet the technical needs and requirements.
As CBD is a fast-moving product, batch control is essential to avoid waste and ensure optimised product rotation. Cloud9 Fulfilment uses industry-leading software to control and manage your inventory, ensuring all products dispatched are in date, and no product is wasted. When it comes to eCommerce fulfilment, we use only the highest quality packaging to shield and protect your goods in transit. We send your goods with premier carriers, offering very competitive rates for you and your customers. Should there be any issues with a parcel, our expert handlers will look after the whole return process while ensuring a positive customer experience.
At Cloud9 we champion employing the very best people to ensure our partners and their customers enjoy exceptional delivery service. We have an experienced team to deal with domestic and international shipping documentation and legalities, such as dangerous goods forms, Material Safety Data Sheets (MSDS) and Product Safety Data Sheets (PSDS). As a result, Cloud9 is equipped to deal with carrier issues and send restricted items. Additionally, after establishing ourselves in the industry, we only use premium carriers to ensure secure and reliable delivery of our partners’ goods across the world.
At Cloud9 we pride ourselves on our state-of-the-art technology and software. Every step of our fulfilment process is enhanced by our use of technology to provide transparency for our partners and to maintain our 99.9% accuracy order rate. This lets our partners have the confidence that their customers’ requirements are fully and promptly met. Our storage facility and warehousing solutions are in a secure estate and under surveillance 24/7 with the latest 4K security cameras. With all recordings being stored in a cloud-based system, it is imperative that the security of your products is core to our business.
With CBD products being perishable goods it’s important to inventory and carefully store them in fulfilment centres. Each of our partners’ goods are stored in their own bay, in our custom-designed warehouse and in controlled conditions. We have automated systems for stock checks and rotations. Serial numbers, barcodes, and best before dates are recorded on our software to prevent perishable items from expiring. Furthermore, we provide access to the real-time progress of every order and maintain complete visibility and total control over your stock, 24/7.
At Cloud9, we provide cost-effective order fulfilment solutions for a variety of businesses. Our partners get free shipping labelling for all of their products. As for storage we only charge for the storage space that you use. Our pricing is flexible and adaptable to your business’ specific needs, growth and changing requirements. Please contact us for a bespoke quote, and a free setup process once needed.
Here are some of the frequently asked questions surrounding CBD fulfilment with Cloud9 Fulfilment:
Any questions you may have, our specialist team can answer. Please do not hesitate to contact us with any questions you may have and see what we can offer your business.